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Opinions
General
Adequacy of Loan Application Process
June 30, 2023
1,797
RESPONDERS
90%
RESPONSE RATE
37%
532
63%
898
education
TOTAL RESPONDERS
1
Level of satisfaction with accessibility of application forms
1,797 responded out of 1,991 polled
2
Level of satisfaction with availability of application forms at YERF
1,670 responded out of 1,798 polled
3
Level of satisfaction with ease of completion of application forms
1,571 responded out of 1,671 polled
4
Level of satisfaction with ease of use of the online application system
1,454 responded out of 1,572 polled
5
Level of satisfaction with turnaround times on loan applications
1,366 responded out of 1,454 polled
6
Level of satisfaction with feedback on the progress of applications
1,280 responded out of 1,367 polled
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