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Education
Quality of Customer Service 2024
November 4, 2024
16
RESPONDERS
94%
RESPONSE RATE
71%
5
29%
2
education
TOTAL RESPONDERS
1
Level of satisfaction with staff friendliness and professionalism
16 responded out of 17 polled
2
Level of satisfaction with response rate on questions and queries
16 responded out of 17 polled
3
Level of satisfaction with quality of telephone engagements with YERF
15 responded out of 17 polled
4
Level of satisfaction with quality of email engagements with YERF
15 responded out of 16 polled
5
Satisfaction with customer experience on walkins at YERF office
15 responded out of 16 polled
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